Buyer Sales Associate - Bilingual (Spanish) at Opendoor
Phoenix, AZ, US
About Opendoor

At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We make buying and selling a home stress-free and instant. We’ve built an exceptional team, have raised over $300 million from top-notch investors and are growing fast, buying and selling more than $100 million of homes per month.

Buyer Sales at Opendoor

The Buyer Sales team enables families to quickly and easily find and purchase their dream homes.
As a Buyer Sales Associate, you will:

Be the first point of contact for visitors to Opendoor homes via phone, text, and email
Answer questions about homes, and deliver resources (e.g. inspection reports) to customers
Understand customer needs; qualify and escalate Buyer and Seller leads
Collect feedback on Opendoor's hundreds of homes
Streamline processes, build tools, and share insights and metrics with the company
As a Buyer Experience Associate, you bring:

Spanish fluency (necessary)
Fantastic interpersonal and communication skills, both verbal and written
A knack for juggling many tasks
A competitive streak: you love to win, and hate to lose
A passion for providing an outstanding customer experience
Empathy for the challenges people face buying and selling a home
Discipline and energy to meet ambitious goals
Know-how to navigate and use OSX, web applications, Google docs, sheets, and forms
A do-whatever-it-takes attitude

Openness to non-conventional hours (home shopping happens mornings, nights, and weekends)
Experience in Sales Development or Customer Experience roles at other technology startups
Real estate interest or experience
Opendoor values Openness

Our team celebrates our diverse backgrounds, being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

This position is for employment at will and not for any definite time period.