Business Operations Manager at Influitive
Toronto, CA
Each day our employees are faced with a barrage of complex challenges as they drive our company into the uncharted waters of a new marketing technology category: Advocate Marketing.

Here’s where you’ll come in. A mix of internal consulting and Navy SEAL tactical execution, you’ll play a critical role in shaping the tech and tools that we use day in and day out. You’ll shape the future of HOW work is performed here, interacting with all levels of the company to identify areas of inefficiency and process improvement. You’ll make our teams and people more efficient and better at their jobs, and having you at the scene will ensure that they’re able to spend their time focusing on the business and their strategic goals.

Observing how the sausage gets made will be a huge learning benefit to your professional development and can open doors within Influitive to explore and advance within our tech startup as we grow and scale each year.

Here’s what you’ll be doing:

Working with our leadership team, managers and employees, using a qualitative and data-driven approach, determine key areas of inefficiency in our business and within teams
As an ‘internal consultant’, provide reasoning and recommendations on how to improve our teams and their processes, removing roadblocks through technology and improved processes
Collaborate with other functions, leading the process to uncover and validate challenges teams are facing, then turning insights into action
Embedded cross functionally, build alignment and momentum for these BIG changes throughout the organization as an influencer and advisor to help us achieve our strategic goals
With operational and strategic rigor, streamline processes in place for the procurement and management of software for our teams; whatever levers are needed to move the company forward
What an incredible candidate looks like:

Bachelor’s degree and 4 - 8 years in a similar cross-functional role or management consulting
High degree of comfort working with and gathering both qualitative and quantitative data
You’re able to stay focused on what’s important with a nose for value, paired with a ton of energy to be able to keep up with the serious demands of a fast-paced startup environment
Given autonomy and free-range, you’re able to initiate and drive projects to completion with minimal guidance and adaptable/flexible when faced with change and ambiguity
You’re able to communicate effectively and build meaningful relationships across different teams
You’re resourceful, creative and humble - you can deconstruct problems and processes, restructure them and research new solutions, and no task is beneath you
What you'll get from us:

At Influitive, you'll find an empowering environment where people are inspired to do great work to learn and develop quickly as professionals as they fundamentally change the way modern marketing works. (Check out our GlassDoor page to see what this looks like in action in the words of our advocates - our employees.) In addition, you'll get some awesome perks, such as a MacBook Air, catered lunches 2X/wk, coffee chats with employees across the company, the chance to sit close to and interact with senior professionals at the /Director/VP level who have a ton of energy for coaching, mentoring and your growth.