Jobs

VP of Customer Success at TrackR
Santa Barbara, CA, US
TrackR is hiring a VP of Customer Success. Your responsibilities include leading and organizing the customer service team at TrackR, creating and optimizing the customer service technology, working with other departments to implement new systems to better serve our customers, and working as a member of the executive team to make sure TrackR customers have the best experience within the industry

Qualifications
-Must have previously had a director level or higher position for a customer service team

-Must have previous leadership experience

-Must be technical and able to design new customer support systems

-Must understand common customer support technologies like Zendesk

-It is preferred if the candidate has experience managing a team beyond 30 people
Additional Information
Perks of TrackR

Downtown Santa Barbara based start-up
Flexible vacation/sick days
Medical Insurance and 401k plan
Work in the Consumer Electronics field
Office snacks and drinks
Friday team lunches, with weekly presentations from different departments
Please respond with a cover letter and resume.

Equal Opportunity Employer