Customer Success Representative at TrackR
Santa Barbara, CA, US
Company Description
TrackR gives the task of remembering where items are located to computers. The company does this by creating small wireless tracking devices that interact with software applications running on mobile devices and remote servers. The company has shipped over a ½ million devices, is listed #155 on the Inc 500 and has raised over $8.7 million from Foundry Group, Resolute Ventures, IncWell Capital, and others.
Job Description
Join the TrackR team as Customer Success Team Member. You will be in charge of all communication with TrackR customers through Zendesk, Zopim chat and other direct communication lines. You will be in charge of making sure every customer has a fantastic experience with the TrackR brand. While working as a Customer Success Team Member you will interact with multiple teams including directly communicating with the CEO. The position serves as an excellent launching point for a career within TrackR ranging from sales to marketing or operations.
Must be a team player
Must have excellent verbal and written communication skills
Must be willing to work in Downtown Santa Barbara Office
Must be extremely well organized and dependable
Must be self motivated
Additional Information
Perks of TrackR

Downtown Santa Barbara based start-up
Flexible vacation/sick days
Medical Insurance and 401k plan
Work in the Consumer Electronics field
Office snacks and drinks
Friday team lunches, with weekly presentations from different departments